Network Technician

Locations: Southlake TX, Warren, NJ, Bedminster NJ, Basking Ridge, NJ

  • Required to understand architecture of wireless voice/data networks
  • Troubleshoot/resolve service impairments in roaming, transport services, network hardware & software faults, translations, and voice/data network elements.
  • Correlating customer complaints with network element performance to resolve service impacting conditions
  • Driving troubles to resolution by engaging internal and external resources
  • Providing accurate and timely documentation of actions.
  • Identify efficiencies to reduce cycle time in resolving customer troubles
  • Interfacing with vendors to ensure that defects in software or hardware are corrected at the point of manufacture
  • Training and development of Jr. technicians
  • Act as project lead for NRB in testing/support of new products.
  • Work with little/no supervision


  • Min Associates degree
  • Min 1-2 yr*s exp in wireless voice/data networks required.
  • Knowledge of data network elements and protocols including: TCP/IP, MPLS, OSI, Frame relay, ATM, X.25, RIP, OSPF, BGP, ISDN, SS7, other LAN/WAN protocols.
  • Reporting, access and troubleshooting tools (Remedy trouble ticketing, Xpercom, Agilent and SANE).
  • Lucent, Nortel, Compaq HLRs, and Motorola databases.
  • Proficiency in analyzing and interpreting complex voice/data platform messages.
  • Knowledge of call and digit-by-digit routing translations and dialing plans.
  • Troubleshooting skills required to analyze complex call processing routing issues.
  • Communications/interpersonal skills.
  • Ability to gather and analyze info.  PC skills and software knowledge including: Windows, Word/Excel required.
  • UNIX, Tipdunix, and apxrcv a +.
  • Ability to handle multiple priorities simultaneously.
  • Ability to follow established guidelines.
  • Organizational skills. Ability to work in a high-pressure, changing environment.
  • Ability to work flexible hrs including evenings, nights and weekends and support *on-call* duties required.
  • Routing Protocols to include OSPF & BG

Please send resume to info@izarinc.com or apply online.